Shipping Policy
Shipping Information
We aim to provide efficient and reliable shipping services for our customers. Please review our Shipping Policy to understand how we handle shipping.
2. Shipping Locations
We currently offer shipping to the following location:
- KSA
Please note that certain products or shipping options may have restrictions on the destinations they can be shipped to.
3. Shipping Methods
We offer a variety of shipping methods to suit your needs. The available shipping methods and estimated delivery times are:
- Estimated delivery time: 3 - 5 days
4. Shipping Fees
Shipping fees are calculated based on the selected shipping method, destination, product weight and dimensions, and any additional services such as expedited shipping, tracking, or insurance. Shipping fees will be shown during checkout before payment.
5. Order Processing Time
Orders are typically processed within 7 business days after payment is received. Please note that processing times may vary depending on the product and order volume.
6. Tracking Information
Once your order has been shipped, you will receive an email with tracking information (if applicable). You can use this to track your package’s status and location.
7. Delivery
7.1. Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.
7.2. Signature Requirement: Some deliveries may require a signature for security reasons. If you're unavailable to sign, the carrier will leave a notice with instructions for redelivery or pickup.
8. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and find an appropriate solution.
9. International Shipments
For international shipments, please be aware of any customs duties, taxes, or import fees that may apply in the destination country. These fees are the responsibility of the recipient.